Terms and Conditions of Morocco Riad Holidays Ltd.

1. Morocco Riad Holidays Ltd. ("Morocco Riad Holidays") provides through this website an online advertising and booking platform where hotels advertise their rooms and other accommodation, and where users reserve such rooms in those hotels. A reservation through Morocco Riad Holidays' website establishes a direct contractual legal relationship between you and the hotel subject to the hotels terms and conditions. Morocco Riad Holidays' position is limited to that of an intermediary. Any confirmation is sent to you in the name and on behalf of the hotel.

2.  The reservation is confirmed after we have received either the full details of a valid credit card or a deposit of 30% of the total accommodation rates by PayPal or by bank transfer.We are asking for the credit card details only to secure the booking. Neither Morocco Riad Holidays nor the hotel will charge the card at the moment of the booking. We have only the right to charge the card in case of the application of cancellations fees. The balance of the accommodation rate together with other services (meals, drinks, transfers etc.) has to be paid in cash at the end of the stay. In case of the payment of a deposit, we will deduct the deposit from the final bill. 

Cancellation of a room:
- More or equal 14 days before the arrival date: No cancellation charges
- Less than 14 days before the arrival date: 30% of the cost of accommodation  
- Less than 7 days before the arrival date, no-shows and early departures: 100% of the cost of accommodation

Cancellation of the whole Riad:
- More or equal 30 days before the arrival date: No cancellation charges
- Less than 30 days before the arrival date: 30% of the cost of accommodation  
- Less than 14 days before the arrival date, no-shows and early departures: 100% of the cost of accommodation

4. Subject to the limitations set out in these terms and conditions, we shall only be liable for direct damages actually suffered, paid or incurred by you due to an attributable shortcoming of our obligations in respect of our services, up to an aggregate amount of the aggregate cost of your reservation as set out in the confirmation email (whether for one event or series of connected events).

However, neither we nor any of our affiliated companies shall be liable for (a) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (b) any inaccuracy relating to the information concerning the hotels as made available on our website, (c) the services rendered or the products offered by the hotel, (d) any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (e) for any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the hotel (its employees, directors, officers, agents, representatives or affiliated companies), including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.

5. Morocco Riad Holidays uses high ethical standards and respects your privacy. You expressly authorize Morocco Riad Holidays to transmit your reservation including your personal data and credit card or other payment details to the hotel. Besides this, your personal information will be treated as confidential and will not be disclosed to third parties, unless required by law or court orders.